So, I decided awhile ago to try and support the little guy more often and not subscribe to Walmart's slogan: "Yes we have the lowest prices but our workers are gross, and we have no customer service" *disclaimer... I'm sure not ALL the workers are gross, just a majority of the ones I meet up with :)
So I don't shop there if I can help it period. Unfortunately, I need my oil changed and I don't know where else to go. Luckily it only needs changed a few times a year so I am not faced with the moral dilemma I have put myself in, too often. And I will admit that I kind of really feel bad every time I support them and go against my standards, so suggestions please on where else I can get my oil changed. After today's encounter I officially HATE Walmart. Hating something or someone is not very lady like and I strive to be of that nature so let me explain.
Emily and I dropped off my truck to get the oil changed at 11am-ish. The attendant said it would be ready in 45 minutes. That's fine I explained... I was leaving and would be back later that day. Very much later in the day.... around 5:30pm.... over 6 hours later we went and picked up my car. Eden hopped out to get in the truck and I explained we needed to go pick up the keys and pay. Next thing I know, I turn around and she is inside our truck. It was unlocked.
So I go explain to the Walmart employee behind the counter that my car sat unlocked in their automotive area for a good portion of the day. "Isn't that alot of liability?" I ask. Not even a smatter of appologies or concern. She simply explained to me.. "Well I guess some guy must have hit your lock button wrong" And nothing. Seriously? Not a free oil change, not a discount?
But really that was not what I was looking for. I just wanted some sort of feeling, "Wow I'm sorry! That is crazy" or "I'll talk to the automotive employees, I understand your concern" Wouldn't that be the customer service that should have come out of her mouth?
In conclusion..... my big fat folder of CDs was stolen, our stroller and all the quarters in the center console. Actually not, nothing was stolen. But seriously. Do they not care at ALL about their customers well being? As long as you make you way out of their store with a cart load of "low prices" what do they care?
The end of my ranting. The regular Amanda will be back shortly. And seriously I am not a hater, just in awe of their horrible business practices.
4 comments:
Hey Amanda I had a similar experience with Walmart when I went to go and get my oil changed and 3 hours later it still wasn't changed and they didn't call to let me know that their stupid employees couldn't get the hood open on my car (seriously??? yes). So I am willing to drive an extra 5 minutes and pay $5 more to take it to my regular mechanic Bob at Sunland Auto on Broadway and Val Vista! (Love them).
Yes, Walmart is pretty gross. I used to live there (for the all in one shoppping), until I moved out here and don't really have one in the vicinity. The few time times I have been, I always leave thinking that I will never come back again.
You guys look great! Hope your having an awesome autumn!
Well said. Here here, or Hear hear?
I always go to the Gunnell's Tires on Main for 2 reasons:
1- they have an old school vending machine that looks like it belongs at the old Jones' Cleaners (r.i.p.) next to the pepsi machine
2- they told me I look like Candice Drew, sorry Candice - I know it's not really true - but I love them for that.
Post a Comment